Great Service is a Given

Fast deli­very times, punc­tua­li­ty, and loyal­ty: old values redis­co­ve­r­ed! The­se are pre­cise­ly the values a satis­fied custo­mer needs – tog­e­ther with a pri­ce that is always fair.

Our goal is to find the ide­al solu­ti­on for every chal­len­ge, meet your needs, and work quick­ly, reli­ab­ly, and effi­ci­ent­ly.

The Hekna com­pa­ny offers com­pre­hen­si­ve ser­vice to all of its custo­mers. For us ser­vice isn’t just a key­word to attract new custo­mers. Rather, it is a hall­mark of a trust-based rela­ti­ons­hip built over many years bet­ween you as the custo­mer and us as the sup­plier.

Our ser­vice inclu­des the fol­lo­wing:

24h / 48h Lie­fer­ser­vice

There’s only one solu­ti­on when facing a loo­m­ing dead­line:
Hekna Strai­gh­ta­way Pro­gram­me HSP!

We offer custo­mers the opti­on of orde­ring stan­dard pro­duc­ts in our cata­lo­gue from stock for fast deli­very. A list of stan­dard pro­duc­ts avail­ab­le from stock can be found in our Strai­gh­ta­way Pro­gram­me HSP.

All Strai­gh­ta­way Pro­gram­me orders recei­ved by 10:00 am on busi­ness days (Mon-Fri) will be ship­ped out the same day. You may choo­se the ship­ping type: stan­dard or express ship­ping. Stan­dard ship­ping gene­ral­ly takes 24–48 hours.

Express ship­ping gua­ran­tees deli­very wit­hin 24 hours, along with other spe­cial opti­ons, such as deli­very by 10:00 am.

The mini­mum packa­ge quan­ti­ty with this ser­vice = 1.

This means that you can rush order only what you need urgent­ly. All that at a tru­ly fair pri­ce.

Our HSP Hot­line:

Tel: 02051 – 2 91 31
Mon-Thurs 8:00–12:00 + 12:30–16:00

Fri 8:00–12:00

Tele­fax: 02051 – 2 91 39

Short Deli­very Times for Pro­duc­tion Orders

Besi­des our 24- and 48-hour deli­very ser­vice, of cour­se we also gua­ran­tee that all other orders are pro­ces­sed quick­ly and accu­rate­ly.

Becau­se we are pri­ma­ri­ly a pro­duc­tion com­pa­ny, only cer­tain pro­duc­ts are kept in stock.

All other pro­duct orders from our cur­rent cata­lo­gue will be hand­led as pro­duc­tion orders, which are gene­ral­ly pro­ces­sed and ship­ped wit­hin 14 days. Fas­ter deli­very times can be arran­ged.

Indi­vi­du­al Solu­ti­ons for Every Instan­ce

Our goal is to find the per­fect solu­ti­on that will meet your needs quick­ly, reli­ab­ly, and rea­son­ab­ly.

Qua­li­ty, fle­xi­bi­li­ty and inno­va­ti­on make our pro­duc­ts what they are: indi­vi­du­al solu­ti­ons for every instan­ce.

Many satis­fied custo­mers attest to our dai­ly work. Only when your wis­hes are our num­ber one prio­ri­ty can we achie­ve what’s most important for us: your trust!